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Privacy Policy

The Orangeville Food Bank respects the privacy of all our clients, donors and site visitors and complies with all aspects of Canada’s Personal Information and Electronic Documents Act. The only personal information that we gather from clients, donors and site visitors is that which you voluntarily provide.

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Site Visitors

The Orangeville Food Bank does not track visitors through the use of cookies and any general statistics gathered from our site traffic are used only for our own purposes. We only request site visitors to provide personal information in order to be added to our newsletter, or to allow us to respond to inquiries.

If you do choose to provide us with personal information through any form present on this site, this information is not distributed or used by any third party.

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Donors

The Orangeville Food Bank will only request specific information from you in order to complete a donation transaction. Your information is added to our donor database, but this information will not be sold, traded or otherwise distributed to any other organization or companies. We do not use your personal information to conduct direct mail or phone solicitation campaigns.

Any credit card information is captured in a secure environment. The Orangeville Food Bank utilizes the secure payment services of CanadaHelps.org to collect your donation. For the Privacy Policy of CanadaHelps.org, please refer to https://www.canadahelps.org/en/privacy-policy/.

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Clients

The Orangeville Food Bank will only request specific information from you in order to process your request for food related assistance. Your information is added to our client database and held in the strictest confidence. This information will not be sold, traded or otherwise distributed to any other organization or third party.

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General

By using our site or services and providing the requested information to us, you consent to the collection, use and storage of your personal information in the manner described herein.

If you have any questions or concerns about the protection of your privacy while visiting our site or using our services, please feel free to contact us by telephone at (519) 942-0638 or by email: administration@orangevillefoodbank.org.

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ORANGEVILLE FOOD BANK: CARING FOR THE COMMUNITY is a CRA Registered Charity. Business No: 139418313RR0001. Donations and contributions are tax-deductible as allowed by law.

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Contact Us

Find Us: 3 Commerce Road,

Orangeville, ON  L9W 3X5

Call Us: 519-942-0638

Email Us: administration@orangevillefoodbank.org

Donation Hours

Large or perishable donations:

Mon-Fri: 9:00am – 4:30pm

Small non-perishable items may be dropped into a bin at any participating Grocery Store (bins are a mix of wood & various store-provided bins) or into the blue donation bin at the front door of the Food Bank.

Client Shopping Hours

Sat, Sun, Mon: Closed
Tues: 10:00am - 1:00pm & 4:00pm to 7:00pm
Weds: 5:00pm to 8:00pm
​Thurs, Fri: 10:00am to 1:00pm

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The Orangeville Food Bank is committed to providing excellent service. We recognize that from time to time, there may be inquiries, concerns, or complaints, and we believe that our stakeholders have the right to tell us about them.

To share your feedback, please contact the Food Banks Canada Customer Experience Hotline at:
1-877-280-0329 or email complaints@foodbankscanada.ca

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© 2025 Orangeville Food Bank. Website By Dufferin Media

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